WSU Extension. (n.d.). "Inside Holland Library." From the WSU Manuscripts, Archives, and Special Collections.
As a WSU student and researcher, you have access to an extensive network of physical and electronic scholarly resources. For example, you can request that physical materials be sent from any of our campuses to your home or to be picked up on campus.
Furthermore, if WSU doesn't have a copy, we can request it from another library (for free). This includes both physical items and electronic items (like journal articles). In fact, you can get access to electronic journal articles within a day or two of requesting them.
Getting physical items can take longer as they have to be pulled from the shelves and shipped via USPS. Again, this is a free service
Helpful tip: You should never have to pay for a journal article. If you get to a journal record where you are being charged an access fee, let me know.
You can read about current policies here:
The Libraries have tried to make getting items to you as easy, quick, and safe as possible. You can have your physical items (such as books) shipped to your home, delivered to your office, or picked up at a WSU library (including our contact-less lockers on the Pullman Campus).
Items shipped to your home will include a USPS return label. This is free of charge and the provided return label will allow you to ship items back from your home.
If you are on the Pullman campus you have the option of picking your materials up at the Holland and Terrell contact-less lockers.
For more information about using those lockers, read this.
Here's how you will request for physical items (such as books) be shipped to your home or picked up at the Pullman Campus contact-less lockers.
Step 1. Find an item in the catalog and log into WSU Search It
Note: If you are logging into your library account for the first time you may be prompted to fill out some account information.
Step 2: After you are logged-in, select "Request Summit Item" or "Request through InterLibrary Loan."
Note: Both these buttons, if they appear, will request the book. If you have the option, requesting the book through Summit will probably be the quickest. That said, even if you do select the "Request through InterLibrary Loan" button the book will most likely still come from a Summit institution if there is a copy available in Summit. A Summit institution is a library located in the Northwest that is part of the library consortium that WSU belongs to. By requesting an item via Summit, you will be sure that the book is coming from somewhere that is geographically close (and therefore take less time to get to you).
Step 3: Select where you would like to have the item sent. If you have the book sent to your home address select "Pullman Home Delivery" even if you are outside of Pullman. The book will be sent to the address that WSU has on file. Books sent to your home will include a return shipping label.
If you'd like to pick up the book at the Pullman Campus Holland and Terrell Libraries contact-less lockers select:
If you'd prefer the items be delivered to your office, follow these instructions
Sometimes you will find a journal article that WSU does not have immediate online access to.
Requesting an electronic item is easy, quick, and free. You will get notification that the PDF is available via email. Requests typically take 24-48 hours (and often even less time than that).
To request an electronic item (such as a journal article), follow these steps:
Step 1: Locate an item that you want via library catalog and select "Request Article” button located under the Availability and Request Options.
Note: If you do not see this button you will need to log into your library account first.
Tip: If you aren't using the WSU Search It catalog, you should see a button that says somethin like "Find it @ WSU." This will take you the the WSU catalog record.
Step 2: You will be prompted to log into ILLiad which is the interlibrary loan system. Use the same login that you would for your library account.
NOTE: If it is your first time using the Libraries' interlibrary loan system (ILL), you will have to fill out some info like your name, email, shipping address. Even though you are filling out your shipping address, the article will still be delivered electronically. Furthermore, you can change the details that you fill in at any time, You will only be prompted to fill out this form in the ILL process once.
Step 3: A request form will auto-populate. Just click "Submit." You will get an email when the PDF is available.
Follow these steps to view the status of your interlibrary loan request, to cancel your request, and to see other library account options:
Step 1. Go to libraries.wsu.edu then to My Account -> Search It to log into your library account
Step 2: Select Current WSU students, faculty, and staff
Step 3: Log in with your WSU NetID info
Step 4: Click Summit + Hold Requests
Step 5: View the items that you have requested, see their status, or cancel the request.