WSU members may use EndNote Basic (formerly EndNote Web) to collect, organize, and format references. EndNote simplifies the process of formatting references in various citation styles. EndNote Basic is free but is limited compared to the full software program.
WSU Libraries Guide to EndNote - with some videos, useful instructions for EndNote X7 and Basic
EndNote Training Resources - Comprehensive library of Thomson-Reuters training videos.
For technical support contact EndNote tech support directly. http://endnote.com/support